SERVICE · AI AUTOMATION
AI & workflow automation for SMEs
DenkBot builds custom AI automation for small and medium-sized businesses in the Netherlands: e-mail that sorts and answers itself, quote requests that become draft quotations, documents that flow into your accounting system without retyping. Built on the systems you already use, with a working prototype within two weeks.
Short answer
- →Custom AI workflows for e-mail, quotes, documents, orders and customer service.
- →Works with your existing systems — Exact Online, AFAS, Moneybird, Microsoft 365 and any tool with an API.
- →Proof: an AI e-mail system for energy company Volt4U saves the team hours every week.
- →Business case first: you see hours saved and payback period before we build.
Vertrouwd door
What AI automation solves
Most SMEs lose their office hours to predictable, rule-based work: reading and forwarding e-mail, retyping quote requests, copying invoice data into the accounting system, answering the same customer questions. That work follows patterns — and work that follows patterns can be automated.
The gain is rarely just time. Faster quotes win more work, faster answers keep customers, and administration that is always up to date means you see problems while you can still fix them.
What we automate most often
E-mail processing
Incoming e-mail is classified, prioritised and routed automatically; standard questions get a drafted answer for a human to approve. For Volt4U, an energy installation company, this saves the office team hours every week — the system reads each message, recognises the intent and puts it in the right queue with context attached.
Quotes and order entry
A quote request that arrives by e-mail is read automatically: scope, location, attachments and requested items. The system turns it into a draft quotation in your own format, so your calculator starts from a prepared document instead of a blank page.
Document and invoice processing
Work orders, delivery notes and purchase invoices are extracted from photo or PDF and posted to the right project in your accounting or ERP system. No retyping, no shoebox of receipts at the end of the month.
Customer service
Frequently asked questions get instant, accurate answers based on your own knowledge base; everything else is summarised and handed to your team with the relevant history attached. Customers get speed, your team keeps control.
Built on the systems you already use
DenkBot connects automations to Dutch business software — Exact Online, AFAS, Moneybird, e-Boekhouden, Simplicate, Teamleader — and to international platforms like Microsoft 365, HubSpot and Slack. There is no migration project: the automation adapts to your systems, not the other way around.
From business case to go-live
Every project starts with numbers, not technology. In the intake call we count the hours a process costs today and what automating it saves. If the case is thin, we say so. If it holds, a working prototype is live within two weeks and a full implementation follows in four to six. After go-live a fixed monthly fee covers hosting, monitoring and improvements.
Frequently asked questions
Which processes are worth automating first?
Start with the process that costs the most hours and follows clear rules: incoming e-mail, quote requests, invoice processing or order entry. In the intake call we calculate hours per week per process, so the first project is the one with the fastest payback.
Do we need to replace our current software?
No. DenkBot builds the automation layer on top of the systems you already use. Your CRM, accounting package and planning tool stay; the automation reads from and writes to them through their APIs.
What does AI automation cost for an SME?
A single-process automation starts with a one-time build fee plus a fixed monthly fee for hosting and management. The business case comes first: we only recommend building when the saved hours clearly outweigh the cost.
How do you handle our company data?
Data stays within your own systems and European infrastructure wherever possible. We agree per project which data an AI model may see, and we build in human checkpoints for every step that carries risk.
Is this realistic for a small team without an IT department?
Yes — that is our typical client. You do not need internal developers; DenkBot builds, hosts and maintains the automation. Your team only sees the result: work that arrives pre-processed instead of raw.
Ready to make it concrete?
Let's calculate your savings.
In one call we map the automation opportunities for your business, including a concrete business case. The call is in English or Dutch — your choice.